jayabaji Privacy Policy – Keeping Your Information Safe

1 Introduction and Scope

This privacy policy applies to all services and products on the jayabaji platform. When you open an account on jayabaji, browse the website, or use any of its services, you automatically agree to the terms of this policy.

The aim of this policy is to clearly inform you which of your data is collected, why it is collected, and how it is used. jayabaji believes that data protection and user trust are the foundation of a responsible online service.

This privacy policy should be read together with jayabaji's Terms and Conditions — the two documents together form the legal framework governing the relationship between users and the platform.

2 Types of Information Collected

jayabaji collects two types of information: data you provide directly, and technical data collected automatically.

2.1 Information You Provide Directly

Full name and date of birth (for age verification)
Mobile number and email address
National ID card or passport details (for identity verification)
Payment information — bKash, Nagad, Rocket, or Upay number and bank account details
Account preferences and gaming history

2.2 Technical Information Collected Automatically

IP address and device type
Browser type and operating system version
Time spent on the site, pages visited, and click data
Cookie and session data (details in section 7)

2.3 Information Received from Third Parties

When needed for identity verification or fraud prevention, jayabaji may confirm identity verification details through trusted service providers. This information is used solely for security purposes.

3 Purposes of Using Information

jayabaji uses collected information for the following purposes:

Account management: To complete registration, login, and account verification.
Financial transactions: To ensure the secure processing of deposits and withdrawals.
Age verification: To confirm that all users are 21 years of age or older.
Customer support: To provide assistance via live chat or email.
Service improvement: To analyse user experience and improve the quality of the site.
Security and fraud prevention: To detect and prevent suspicious activity.
Marketing communications: To send relevant offers and updates with your consent.

jayabaji never sells your information to any other company. Details on data sharing are covered in section 4.

4 Data Sharing and Disclosure

jayabaji shares your information with third parties only in limited and controlled circumstances. These third parties operate under jayabaji's instructions and may not use the data for their own purposes.

4.1 Service Provider Partners

jayabaji works with trusted third parties for payment processing (such as bKash, Nagad, Rocket, Upay), identity verification, and managing technical infrastructure. These organisations receive only the information that is necessary.

4.2 Legal Obligations

jayabaji may be required to disclose information under government directives, court orders, or applicable law. In such cases, only the minimum information necessary for legal compliance is provided.

4.3 Business Transfers

If there is a change in the business structure of jayabaji, user data may form part of that process — however, the new party will be bound by the same obligations under this privacy policy.

5 Data Security Measures

jayabaji prioritises the security of your information. The platform uses SSL encryption technology, which keeps data secure during transmission.

Stored data is kept in encrypted form.
Access to payment information is restricted to authorised staff only.
Regular security audits and monitoring are conducted.
If a suspicious login is detected, there is a provision to temporarily suspend the account.

However, data transmission over the internet is not entirely without risk. jayabaji is committed to ensuring the highest level of protection, but a complete guarantee of security cannot be given. Users should keep their passwords confidential and not share them with others.

6 Data Retention Period

jayabaji retains your information for as long as your account is active or as needed to provide services. After an account is closed, certain information may be retained for a specified period for the following reasons:

To meet legal and regulatory obligations.
To resolve disputes or substantiate claims.
To prevent and detect fraudulent activity.

Once the required period has ended, data is securely deleted or anonymised so that the user can no longer be identified.

7 Cookies and Similar Technologies

Cookies are used on the jayabaji website. Cookies are small text files stored on your device that help improve the functionality of the site.

7.1 Types of Cookies

Essential cookies: Essential for login sessions and security — disabling these will prevent the site from functioning properly.
Functional cookies: To remember your preferences, language, and settings.
Analytics cookies: To analyse site usage statistics — these collect anonymous data.

7.2 Cookie Controls

You can accept or reject cookies through your browser settings. Please note that disabling essential cookies may cause some important features of jayabaji to stop working.

8 User Rights

Every user registered on jayabaji has the following rights regarding their own information:

Right to access: You may request to know what information is held in your account.
Right to correction: You may request that incorrect or outdated information be corrected.
Right to deletion: Under certain conditions, you may request that your account and data be deleted.
Opt out of marketing communications: You may opt out of receiving promotional messages at any time.
Data portability: Where applicable, you may request your data in a structured format.

To exercise these rights, contact jayabaji's support team via live chat or email. jayabaji will verify your identity appropriately and process your request as quickly as possible. Reading our FAQ section will answer common questions about accounts and data.

9 Protection of Minors

All services on jayabaji are intended only for those aged 21 and above. The platform does not knowingly collect any information from minors.

If a person registers with a false age and jayabaji detects this, that account will be closed immediately and the associated data will be deleted. Under the Responsible Gaming policy, jayabaji gives the highest priority to the protection of minors.

10 Third-Party Links and Services

The jayabaji platform may sometimes reference third-party services. These external services have their own privacy policies, over which jayabaji has no control.

In particular, when using payment services such as bKash, Nagad, or Rocket, you fall under those organisations' own data policies. jayabaji is not responsible for the data practices of those organisations.

11 Policy Changes and Updates

jayabaji reserves the right to change this privacy policy at any time. If changes are made, the "Last updated" date at the top of the page will be updated.

For significant changes, registered users will be notified in advance by email or through the site. Continued use of the site after a policy change will be taken as your agreement to the new policy.

To learn more about jayabaji and the company's background, read the About Us page.

12 Contact

If you have any questions or concerns about this privacy policy, contact jayabaji's support team:

Live Chat: Available 7 days a week, 24 hours a day
Email: [email protected]

jayabaji provides support in both Bengali and English. The fastest response is generally available via live chat.