jayabaji Terms and Conditions

1. General

jayabaji is an online entertainment platform that provides cricket and football betting, live casino, slots and various gaming services for users in Bangladesh. In this document, "platform" refers to both the jayabaji website and mobile application.

Along with reading these terms, it is important to also read our Privacy Policy, which explains in detail how your personal information is stored and used.

By registering or starting to use this platform, you confirm that you have read, understood and agreed to abide by these terms.

2. Eligibility and Registration

2.1 Age Requirement

To open an account and take part in any gaming or betting activity on jayabaji, you must be at least 21 years of age. Use by minors is strictly prohibited. The platform may request identity documents or other proof for age verification at any time.

2.2 Single Account Policy

Each person may open only one account. If the same individual or multiple members of the same household operate more than one account from the same device or IP address, jayabaji reserves the right to suspend or cancel all such accounts and the associated balances may be forfeited.

2.3 Accuracy of Registration Information

The name, date of birth, mobile number and payment details you provide when creating an account must be accurate and your own. If an account is registered with false information, the platform has the right to close it immediately and withhold any deposited funds.

2.4 Password Security

You are responsible for keeping your account secure. Do not share your password with anyone, and if any unauthorised access occurs, notify the support team immediately.

3. Deposits and Withdrawals

3.1 Deposit Methods and Limits

jayabaji currently accepts deposits via bKash, Nagad, Rocket, Upay and bank transfer. The minimum deposit amount is ৳300. Funds must come directly from your own account, not through any intermediary.

3.2 Withdrawal Methods and Limits

Withdrawals can be made via bKash, Nagad, Rocket, Upay and bank transfer. The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 1 hour. Withdrawals may be delayed if identity verification has not been completed.

3.3 Suspicious Transactions

If any transaction appears suspicious, jayabaji may place that payment on hold for investigation. If fraudulent activity is confirmed, the account will be closed and all associated funds will be forfeited.

4. Bonuses and Promotions

4.1 Welcome Bonus

jayabaji offers new members a 150% first deposit bonus of up to ৳20,000. For example, depositing ৳1,000 earns a ৳1,500 bonus, bringing the total balance to ৳2,500. The wagering requirement for this bonus is 20 times the bonus amount, meaning a ৳1,500 bonus requires ৳30,000 in bets to be placed before withdrawal.

4.2 Bonus Usage Terms

The wagering requirement must be met before winnings from a bonus can be withdrawn. Bonus funds cannot be withdrawn directly. Each promotion may have specific terms, which will be announced separately.

4.3 VIP Cashback

jayabaji's VIP programme has three tiers — Bronze, Silver and Gold. Silver members receive up to 1.0% cashback on their weekly net losses. For example, if a Silver member's net loss in a week is ৳20,000, the cashback will be ৳200. Regular activity on the platform is required to advance to a higher tier.

4.4 Bonus Abuse

If an attempt is made to claim bonuses through multiple accounts or any other improper means, jayabaji reserves the right to cancel those bonuses and suspend the relevant accounts.

5. Betting and Gaming Rules

5.1 Bet Acceptance and Cancellation

jayabaji reserves the right to cancel bets in the event of a technical error, abnormal market movement or factual mistake. The original stake will be returned for any cancelled bet.

5.2 Match Fixing and Fraud

Any bets found to be connected to match fixing or other fraudulent activity will be declared void and action will be taken against the associated accounts.

5.3 Slots and Casino Games

All slots and live casino games available on the platform are powered by software from reputable third-party game providers. The outcome of each game is determined by Random Number Generator (RNG) technology.

5.4 Maximum Win Limit

jayabaji may set maximum payout limits for specific games or betting markets. Where applicable, these limits will be displayed alongside the information for each game or market.

6. Account Suspension and Closure

6.1 Platform Rights

jayabaji may temporarily or permanently close any account in the following circumstances:

• Violation of any clause in these terms and conditions
• Registration using false or incomplete information
• Abuse of the bonus system or fraudulent activity
• The account has been inactive for an extended period
• An investigation is required for security reasons

6.2 Closure at User Request

If you wish to close your account yourself, contact the support team via 24/7 live chat or email. You will have the opportunity to withdraw any eligible balance before the account is closed.

7. Responsible Gaming

jayabaji believes gaming should be for entertainment, not a source of financial stress. Visit our Responsible Gaming page for details on setting deposit limits, self-exclusion and other support options.

Any adult who feels they cannot control their gaming can contact us via live chat. We provide round-the-clock support in both Bengali and English.

8. Intellectual Property

The jayabaji platform name, logo, design, software, content and all related materials are protected under copyright and intellectual property law. They may not be reproduced, distributed or modified for any commercial purpose without written permission.

9. Data Protection and Privacy

Your personal information provided at registration is secured through SSL encryption technology. The detailed rules on how data is collected, used and shared with third parties are covered separately in the Privacy Policy.

10. Limitation of Liability

jayabaji will not be held responsible for losses arising from technical disruptions, network issues, errors by third-party game providers or other unavoidable circumstances. However, a reasonable resolution will be sought for any bets affected by such events.

11. Dispute Resolution

If you have a complaint regarding an account or payment, first contact the support team via 24/7 live chat or email. Common issues are resolved quickly. For more information, visit our Frequently Asked Questions (FAQ) page, where you will find answers to common questions.

12. Changes to Terms

jayabaji may update, add to or remove these terms and conditions at any time. Users will be notified of significant changes via email or platform notification. Continued use of the platform after any changes will be taken as acceptance of the new terms.

13. Applicable Law

The applicable law will be followed in drafting and interpreting these terms. In the event of any legal dispute, both parties will first attempt to resolve the matter through discussion.

14. Contact

If you have any questions about these terms, please contact our support team:

•   24/7 Live Chat — click the chat icon on the platform
•   Email: [email protected]

Our support team provides assistance in both Bengali and English.